Terms and Conditions

These terms and conditions will apply to anyone booking training or contacting Natalie Shanahan or Richard Lee.  Instructions by a client to commence personal training will constitute acceptance of these terms and conditions

The client is asked to pay special attention to the provisions related to liability and cancellations - this does not affect your statutory rights.

Our Obligations

  • I will use my skills and knowledge to design a safe programme of exercise that will take into account the client's personal goals, fitness levels and likes and dislikes related to exercise. 

  • We will provide the coaching, supervision, advice and support that the client may need to help them achieve their goals.

  • All client information will be kept strictly private and confidential. If I require further medical information from a practitioner, the client must provide such details. 

The Client's Obligations

  • It is understood between client and trainer that both must commit to the programme 100% in order to achieve results. 
  • The client is required to arrive on time for each training session so that a full session can be achieved on each visit. 
  • The client is required to wear appropriate clothing and footwear. Footwear should be comfortable and provide adequate support.        

Personal Training Terms & Conditions

1. Health Screening:

  • All clients must complete a PAR-Q before commencing any exercise programme. 
  • I may require a letter of 'medical clearance' from your GP. Please be aware that your GP may charge for providing this letter. 
  • I cannot be held liable in any way for undeclared or unknown medical conditions. 

2. Cancellation Policy:

  • 48 hours notice of cancellation is required for all appointments. 
  • Notice of less that 48 hours will incur a full payment of the session fee. 
  • If more than 20% of all sessions booked are cancelled in violation of this cancellation policy I reserve the right to serve notice of cancellation to the client by email, post or telephone. 48 hours after this notice is served I will refund the sums paid for unused sessions less a 15% cancellation fee and will cancel the training. In this event my obligations to the client will terminate immediately. 

3. Lateness Policy:

  • If the client is late for a session the session cannot be extended and will end at the appointed time.
  • If I am late additional time will be added to the session or to subsequent sessions.

4. Fee Charging Policy:

  • Payment for sessions must be made at the time of booking. Cheques should be made payable to Miss N.L. Shanahan. 
  • Bank transfers should be made to Natalie Shanahan, HSBC, Sort Code 40-15-05, Account Number 42061929
  • Block Bookings must be paid for in advance BUT sessions do not have to be booked in advance. 
  • All sums paid are non-refundable.